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Operations Manager

Are you an experienced Operations Manager, ready to enable your skills to make a significant impact on the city? Then join our fast-growing scale-up as Operations Manager at ParkBee.

Who we are:

ParkBee is a digital car park operator. Our mission is to remove parked cars from the street and give space back to the city. These last few years we have seen our business grow exceptionally. Now, we are accelerating growth and are managing a large fleet of car parks. For this, we are in need of an experienced Operations Manager, one who can take the user experience of the garage to the next level and scale our operations in NL.

 

What you’ll be doing:

Many processes happen simultaneously across our operations. As our Operations Manager, you manage the locations and stay on top of daily challenges and make sure we live up to our brand promises. You do this by implementing diverse projects and ideas to optimise processes so we can continue growing at the current incredible speed. 

Our locations are managed by real estate firms, property managers and our in-house partners: you will need to build strong relationships with these stakeholders and use this network to scale our operations. You do this by being punctual, communicate clearly and be open for change. You are a ParkBee ambassador and trusted by our accounts, in this way you will take our business to the next level.


Task & Responsibilities:

  • Manage the ParkBee car parks independently and ensure an outstanding user experience:
    • Formulate, manage and monitor data and metrics from our car parks while improving processes and operational performance.
    • Be up to date on rebuildings, renovations and transfers in our portfolio. 
    • Design processes to handle damages, outages and other issues concerning our car parks. Analyse the impact for customers and clients and resolve the issues based on these analyses.
  • Collaborate with existing partners to ensure a (cost-) efficient operation.
  • Be the main contact for our locations and communicate with the locations user groups and stakeholders.
  • Create and improve routing and signage throughout the car parks; take the customer experience to the next level.
  • Look for new operational partners, so we’re able to offer different services in existing and future car parks
  • Collaborate with our product team on technological development projects to ensure an optimal roll-out of new features in our car parks. 


Who we’re looking for:

We’re looking for someone bright, motivated, and entrepreneurial who is seeking a role where they can truly make an impact. You love processes,  to take responsibility and roll up your sleeves to get the job done.


We are likely to be a match if you: 

  • Have at least 5 years experience as an operations manager or similar role
  • Are fluent in Dutch and English.
  • Have a data-driven mindset; you base your decisions on data insights.
  • Are entrepreneurial and a self-starter
  • Have the ability to see the bigger picture, whilst also having an eye for detail.
  • Are licensed to drive a car.

 

Are you the one who can manage many processes at the same time and still keep an eye for detail? Then don’t hesitate to apply!  

Acquisition regarding this vacancy is not appreciated. 

Usually responds within two weeks

Or, know someone who would be a perfect fit? Let them know!

Amsterdam

Fahrenheitstraat 99
1097 PP Amsterdam Directions +31 (0) 20 893 2610 View page

Nice to know

  • We currently have 11 nationalities within our company. Team members are Dutch, British, Iranian, Icelandic, German, Brazilian, Turkish, Spanish, Russian, Scottish and Chinese.

  • Over 56 percent of our employees lives in Amsterdam.

  • We get around swiftly. 42% of our company bikes to work, another 40% takes the train.

  • We are growing rapidly. 63% of our team has joined in the last two years.

  • Around 11% of our team plays football on a competitive level in their free time.

  • The most cited super power within our company is the ability to “Find anything on Google”.

Our culture

Founded in Amsterdam, we are a fast growing scale-up with offices in two countries: the Netherlands and the United Kingdom. Our team is ambitious, hard-working and determined. One of our core values is to push boundaries, meaning that we are all seeking for opportunities to change the traditional mobility industry.

We motivate each other to get the best out of our company and out of ourselves. ParkBee can be described as a data-driven, vigorous forerunner. Where we celebrate our successes, and connect during Friday drinks, but also where we challenge each other and give each other feedback to grow. We make sure there is room for personal development, as we believe it is our team members that lead the way.

Already working at ParkBee?

Let’s recruit together and find your next colleague.

email
@parkbee.com
  • Aakanksha Pasumarty
  • Adrian Thomas
  • Alexander Bannink
  • Alexander van Leeuwen
  • Anouk Oosterbaan
  • Antonino Capparella
  • Arghem Kahn
  • Arthie Dharampal
  • Bart Vosmer
  • Blerina Jaha
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