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Account Manager

Are you ready to take the next step in your career by joining a fast-growing scale-up, revolutionising parking and mobility on a global level?

ParkBee is a digital car park operator on a mission. We aim to remove parked cars from the street and give space back to the city. These last few years we have seen our business grow exceptionally. We have opened offices in Amsterdam and London, and now we are ready to conquer the rest of Europe. Having strong relationships with our clients is crucial to our growth. Therefore we are looking for a Account Manager to maintain relationships with our clients and turn them into ParkBee promoters. 

What you'll be doing:

Currently, we are managing over 160 parking locations in The Netherlands and each location has at least one unique contact. As our new Account Manager, your job is to work closely with clients to ensure they are satisfied with the services we provide. You will proactively ask for feedback, to improve our services continuously. 

As our Account Manager, you have a wide range of responsibilities. Your main focus is on renewing, upselling and cross-selling our services. Aside from that, you work on achieving the best possible ParkBee experience for each customer. This will, in turn, result in retention and expansion.

You will be working closely with the Acquisition Team including our Business Development Managers, Sales Analysts and Acquisitions Managers. 

As our Account Manager you will:

  • Onboard new clients.
  • Gather feedback by regularly checking-in with our clients about our products.
  • Stay on top of things about everything that’s happening in our locations.
  • Encourage renewals of contracts, upsells and cross-sells. Ultimately, you’ll be selling new services to existing clients.
  • Updating and keeping our clients in the loop of new ParkBee developments and new products.
  • Identifying the needs of our clients, by gathering input from them which can be transferred to our product roadmap.

Who we’re looking for:

We are looking for an analytical, creative person with great communication skills. Someone who wants to provide the best client experience and has fun while doing it. 

We will likely be a match, if you:

  • Have a strong hands-on mentality in all aspects of the role. 
  • 2+ years of work experience in a client-facing role.
  • Have a customer-centric approach and are able to identify client’s needs.
  • HBO degree or equivalent.
  • Understand conversion and sales cycles.
  • Are professional and have commercial interest.
  • Enjoy working in a team and have an outgoing personality.
  • Are fluent and flawless in Dutch, and comfortable in speaking English.

What you'll get in return:

  • The opportunity to disrupt a traditional market and to work in an ambitious tech scale-up;
  • A very diverse team: we currently have 11 nationalities on board;
  • A competitive base salary based on your experience;
  • The ability to be an entrepreneur: you’ll participate and receive virtual shares;
  • Time for personal development with an allocated budget to grow;
  • Regular team events & Friday drinks;
  • Daily delicious lunch.

Sounds good right? Join us!

Acquisition regarding this vacancy is not appreciated. 

 

Or, know someone who would be a perfect fit? Let them know!

Amsterdam

Fahrenheitstraat 99
1097 PP Amsterdam Directions +31 (0) 20 893 2610

Nice to know

  • We currently have 11 nationalities within our company. Team members are Dutch, British, Iranian, Icelandic, German, Brazilian, Turkish, Spanish, Russian, Scottish and Chinese.

  • Over 56 percent of our employees lives in Amsterdam.

  • We get around swiftly. 42% of our company bikes to work, another 40% takes the train.

  • We are growing rapidly. 63% of our team has joined in the last two years.

  • Around 11% of our team plays football on a competitive level in their free time.

  • The most cited super power within our company is the ability to “Find anything on Google”.

Our culture

Founded in Amsterdam, we are a fast growing scale-up with offices in two countries: the Netherlands and the United Kingdom. Our team is ambitious, hard-working and determined. One of our core values is to push boundaries, meaning that we are all seeking for opportunities to change the traditional mobility industry.

We motivate each other to get the best out of our company and out of ourselves. ParkBee can be described as a data-driven, vigorous forerunner. Where we celebrate our successes, and connect during Friday drinks, but also where we challenge each other and give each other feedback to grow. We make sure there is room for personal development, as we believe it is our team members that lead the way.

Already working at ParkBee?

Let’s recruit together and find your next colleague.

email
@parkbee.com
  • Adrian Thomas
  • Alexander Bannink
  • Anouk Oosterbaan
  • Arghem Kahn
  • Blerina Jaha
  • Bram Afkari
  • Busi Dawkins
  • Claudi Valenti
  • Corneel Penninkhof
  • Daniël Mens
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