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Client Success Manager (Dutch)

Your goal: assist our clients in adopting and optimising our digital parking products to drive business value to achieve our bold mission, become the leading online parking platform in Europe!

At ParkBee we optimize the use of existing parking spaces. We work together with property owners, ensure the best experience for car drivers, and most important of all, give space back to the city!

In order to do all that, we invest a lot in building strong relationships with our clients. To make the next step in our growth journey we’re looking for a Client Success Manager to assist our clients in adopting and optimising our digital parking products in order to drive business value to the next level to achieve our bold mission, become the leading online parking platform in Europe! 

We are ParkBee
With our roots in Amsterdam and offices in the Netherlands and in the UK we’ve laid the foundation to conquer the rest of Europe. By partnering up with platforms like Parkmobile, Park-line and RingGo our success is spreading like wildfire, and we’re well on our way to becoming the leading online parking platform in Europe.

How you contribute to ParkBee
As our Client Success Manager, you’ll be working right in the middle of the ParkBee acquisitions heart. You’ll be responsible for a variety of Real Estate and Hotel clients and ensure smooth onboarding. On a day-to-day basis this means, collaborate closely with Business Development Managers to encourage contract renewals, upsells, and cross-sells. As a natural problem solver, you get a lot of energy from facilitating meetings with decision-makers and key stakeholders in order to identify, create, and implement internal process improvements to increase efficiency. Establishing and nurturing strong relationships, creating brand ambassadors and being a trusted advisor for business decision-makers, are second nature to you. 

To ensure optimal success, and help our clients shape their strategic vision around the use of our products, you collaborate closely with sales, support, product, and operations. As our client advocate, you’ll help to push for feature requests and resolve escalations.

Is this your spot?
You’re eager to learn whatever it takes. Eager to understand your user group(s) and the market. Thrive in the dynamics of a scaleup. Together with our Client Success Manager, and colleagues from the Operations and Tech teams you’ll write history by creating the future of ParkBee. Combine that with solving a worldwide problem, and you get a legacy you want to leave behind, right?

We have your perfect spot if you:

  • Have 1-3 years of experience in a client-facing, account management, or customer success role
  • Have the ability to multi-task and provide excellent follow-ups. You are excited about working in a fast-paced, multiple account environment
  • Have an understanding of SaaS/Cloud solutions and you have an affinity with technology. Bonus if you have experience with SalesForce
  • Have a customer-centric approach, are able to identify client’s needs and understand conversion and sales cycles
  • Are fluent and flawless in Dutch and English
  • We are looking for an analytical, creative person with great communication skills. You are a proactive person with the know-how on how to provide the best client experience. You do this efficiently, with a passion to make everyone happy and useful

Park with us!
Not only will you change the way we park in cities, but you’ll also rapidly move your own career forward. Besides that you’ll find:

  • A challenging job that covers your bills, hobbies and bucket list 
  • Ambitious team players 
  • Inspiring office in Amsterdam on the same fruitful soil as leading scaleups like Amazon, Uber and eBay (where we would love to have you around for at least 2 days a week)
  • Personal development budget 
  • Virtual shares for full-time employees

Reserve your spot, drive in later
Sounds good? We would love to hear from you! We don’t require (in fact, please don’t write) a long motivation letter; we’d rather have a few pointers, your LinkedIn (or resume) and a good chat to tell you everything you want to know. Have some burning questions first? Call or WhatsApp Shiane via +316 29 08 81 06.

Or, know someone who would be a perfect fit? Let them know!

Amsterdam

Mr.Treublaan 7
1097 DP Amsterdam Directions recruitment@parkbee.com +31 (0) 20 893 2610 View page

Our culture

Founded in Amsterdam, we are a fast growing scale-up with offices in the Netherlands and the United Kingdom. Our team is ambitious, hard-working, and determined. One of our core values is to push boundaries, meaning that we are all seeking for opportunities to change the traditional mobility industry expand even further.

We motivate each other to get the best out of our company and out of ourselves. ParkBee can be described as a data-driven, vigorous forerunner. Where we celebrate our successes, and connect during Friday drinks, but also where we challenge each other and give each other feedback to grow. We make sure there is room for personal development, as we believe it is our team members that lead the way.

Already working at ParkBee?

Let’s recruit together and find your next colleague.

email
@parkbee.com
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